CBD Hemp Relief Topical Cream: Full-Spectrum (3000mg)

We have a Hassle-Free 30-day return policy, which means you have 30 days after receiving your item to request a return or replacement. We are very easy to work with, just contact us before leaving negative reviews on the web. We always get back to you as soon as possible.  We are closed weekends and holidays so there may be a slight delay over those periods.

Please contact info@mettahemp.com or call 720-845-2829 to cancel or return an order.

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective or damaged or if you receive the wrong item so that we can evaluate the issue and make it right. We require photos of any issues and may require you to ship the item back to us at your expense.

Cancellations

Orders should be canceled as soon as possible. To cancel an order, please contact info@mettahemp.com. Most orders are shipped the following day and cannot be cancelled if they have already shipped.  You may still return the item after you have received it.

Refunds

Refunds are issued once Metta Hemp has received a returned item from a customer. After refunds are issued it sometimes takes your bank multiple days to issue you the refund.  We have zero control over that aspect.

Exchanges

If an exchange is needed, please complete a new purchase for the correct item and return the item you have. Once the return is accepted, you will be refunded for the returned item.

If you received the wrong order or have a defective or broken product, please notify us right away. We will replace the incorrect order or defective product, or we will process a return and issue a refund. When exchanging an item for something of a higher value, we will only charge the difference. If the new item costs less, we will refund you the difference!

Subscriptions

Subscriptions require two months (two orders) to be shipped before you are allowed to cancel.  This is agreed to in the terms at time you place your subscription.  The easiest way to cancel a subscription is to log into your account and cancel your subscription.  You may also email info@mettahemp.com or cal 720-845-2829 for help cancelling your subscription.

Exceptions / Non-Returnable Items

If an item has been mostly used, you will not receive a refund. Please get in touch if you have questions or concerns about your specific item. We reserve the right to refuse a refund or exchange to any customer per our discretion.

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Metta Hemp was created in Denver, Colorado, in late 2017. The owner knew that THC levels in legal cannabis continued to rise, but the overall benefits from consuming cannabis was declining.  He also knew that lower-THC, Full-Spectrum Cannabis was the best combination for the human body.  With few options available on the legal market, he knew what to do: Create a company that makes cannabis products using the fewest amount of additives, with minimal processing, having a wide cannabinoid profile, just like nature intended. This goal has been accomplished through a family owned and operated company that creates small-batch plant medicines.

In the years since then, Metta Hemp has become one of the most awarded cannabis companies in the world, leading the industry with low-THC smokable cannabis products in addition to medically beneficial tinctures, topical creams, gummies, and RSO.

Our Values

Metta Hemp is founded on the principles of all things kind, helpful, and environmentally sound. We know that the opportunity to share cannabis with you is a gift, and therefore, we take the utmost care to ensure you receive only the most reliable, ethically grown cannabis goods. Focusing on industry-leading techniques like live resin and rosin, Metta Hemp will continue to be a leader in the hemp industry, setting the stage for a new demographic of consumers who want to feel good — not stoned.

Our Support for MAPS.org

Humans have used the cannabis plant for over 12,000 years, as first documented in Central Asia. It’s a traditional plant medicine that also has spiritual properties. We want to see this plant continue to evolve our consciousness, and for this reason, we donate a portion of every sale to MAPS.org, an amazing non-profit that creates pathways for natural plants and fungi to be used by the medical community. We believe it should be available to anyone who needs its guidance, and we will do everything within our power to make sure that happens.